Viewers Top 10 Internet tips and tricks

You don't need the http:// portion of a web page

When typing an Internet address you do not need to type http:// or even www. in the address. For example, if you wanted to visit Computer Hope you could just type computerhope.com and press enter. To make things even quicker, if you're visiting a .com address you can type custombuilttech and then press Ctrl + Enter to type out the full http://www.custombuilttech.com address.

Quickly move between the fields of a web page

If you're filling out an online form, e-mail, or other text field you can quickly move between each of the fields by pressing the Tab key or Shift + Tab to move back a field. For example, if you're filling out your name and the next field is your e-mail address you can press the Tab key to switch to the e-mail field.

 This tip also applies to the buttons, if you press tab and the web developer has designed correctly the button should be selected and will allow you to press the space bar or enter to push the button.

 If you have a drop-down box that lists every country or every state you can click that box and then press the letter of the state or country you're looking for. For example, is a drop-down box of States in the United States you could press u on the keyboard to quickly scroll to Utah.

Use Internet search engines to their full potential

Make sure to get the most out of every search result. If you're not finding what you want try surrounding the text in quotes. For example, if you were searching for 'computer help' this actually searches for pages that contain both computer and help and not necessarily pages that have computer and help next to each other. If you search for "computer help" with the quotes around the search query this will only return pages that actually have computer and help next to each other.

 Many new computer users also don't realize that in every search box you can press enter instead of having to move the mouse button over to the Search button.

Know your Internet browser shortcuts

There are dozens of different shortcut keys that can be used with Internet browsers. Below are a few of our top suggested Internet browser shortcuts.

- Pressing Alt + D in any major Internet browser will move the cursor into the address bar. This is a great way to quickly enter an Internet address without having to click the mouse cursor in the address bar.
- Hold down the Ctrl key and press the + or - to increase and decrease the size of text.
- Press the backspace key or hold down the Alt key + left arrow to go back a page.
- Press F5 to refresh or reload a web page.
- Press F11 to make the Internet browser screen full screen.
- Press Ctrl + B to open your Internet bookmarks.
- Press Ctrl + F to open the find box in the browser to search for text within the web page you're looking at.

Take advantage of tabbed browsing

Take full advantage of tabbed browsing in all Internet browsers today. While reading any web page if you come across a link you may be interested in open that link in a new tab so it can be viewed later. A new tab can be opened by holding down the Ctrl key and clicking the link or if you have a mouse with a wheel click the link with the middle mouse button.

Try alternative browsers

Most computer users use the default browser that comes included with the computer, with Microsoft Windows this is Internet Explorer. There are several great alternative browsers that are all free to download and use and may have features your current browser does not include.

Install plugins and add-ons

Each of the above alternative browsers also have a large community of volunteers who develop add-ons and plugins that can be added into the browser. Each of these browsers have hundreds of thousands of these add-ons that can do such things as giving you live weather in your browser window, changing its color, and adding additional functionality.

Make sure your browser and its plugins are up-to-date

Each Internet browser can have several additional plugins that give it additional functionality. For example,Adobe Flash is a great way to bring movies and other animated content to the Internet. Keeping these plugins up-to-date is vital for your computer stability and also security. Using the below tool you can quickly verify if your plugins are up-to-date and get links to where to download the latest updates.

Free online lectures and courses

Today, there are hundreds of free online lectures available in almost any conceivable topic. Visit Academic Earth, KHANACADEMY, and Lecturefox to get instant access to thousands of free online lectures and courses, many of them from the top Colleges in the world.

Cleaning your computer

Introduction

Cleaning your computer and your computer components and peripherals helps keep the components and computer in good working condition and helps keep the computers from spreading germs. To the right is an example image of how dirty the inside of your computer case can get. This example is a dirty computer case fan.

Depending on the environment that your computer operates in determines how often you should clean your computer case. The below list is our recommendation and may change depending upon your computer's environment.

General cleaning Tips

Below is a listing of general tips that should be taken when cleaning any of the components or peripherals of a computer as well as tips to help keep a computer clean.

1. Never spray or squirt any liquid onto any computer component. If a spray is needed, spray the liquid onto a cloth and then use that cloth to rub down the component.
2. You can use a vacuum to suck up dirt, dust, or hair around the computer on the outside case. However, do not use a vacuum for the inside of your computer as it generates a lot of static electricity that can damage the internal components of your computer. If you need to use a vacuum to clean the inside of your computer, use a portable battery powered vacuum designed to do this job or try using compressed air.
3. When cleaning a component or the computer, turn it off before cleaning.
4. Be cautious when using any cleaning solvents; some individuals may have allergic reactions to chemicals in cleaning solvents and some solvents can even damage the case. Try to always use water or a highly diluted solvent.
5. When cleaning, be careful not to accidentally adjust any knobs or controls. In addition, when cleaning the back of the computer, if anything is plugged in, make sure not to disconnect any of the plugs.
6. When cleaning fans, especially the smaller fans within a portable computer or laptop it's suggested that you either hold the fan or place something in-between the fan blades to prevent it from spinning. Spraying compressed air into a fan or cleaning a fan with a vacuum may cause damage or back voltage to be generated.
7. Never eat or drink around the computer.
8. Limit smoking around the computer.

Cleaning tools

Although many companies have created products to help improve the process of cleaning your computer and peripherals, users can also use household items to clean their computers and peripherals. Below is a listing of items you may need or want to use while cleaning your computer or computer peripherals.

Keep in mind that some components in your computer may only be able to be cleaned using a product designed for cleaning that component; if this is the case, it will be mentioned in the cleaning tips.

• Cloth - A cloth is the best tool used when rubbing down a component; although paper towels can be used with most hardware, we recommend using a cloth when ever possible. Caution: We only suggest you use a cloth when cleaning components such as the outside of the case, a drive, mouse, etc. You should not use a cloth to clean any circuitry such as the RAM or motherboard since they can generate ESD that can damage electronics.
• Water or rubbing alcohol - When moistening a cloth, it is best to use water or rubbing alcohol. Other solvents may be bad for the plastics used with your computer.
• Portable Vacuum - Sucking the dust, dirt, hair, cigarette particles, and other particles out of a computer can be one of the best methods of cleaning a computer. Over time, these items can restrict the airflow in a computer and cause circuitry to corrode. Do not use a standard vacuum as it can generate a lot of static electricity that can damage your computer.
• Cotton swabs - Cotton swaps moistened with rubbing alcohol or water are excellent tools for wiping hard to reach areas in your keyboard, mouse, and other locations.
• Foam swabs - Whenever possible, it is better to use lint-free swabs such as foam swabs.

Case cleaning

Why? Keeps the appearance of the computer looking new. During cleaning, if ventilation locations are found, these can be cleaned helping the case keep a steady airflow to the computer, keeping components cool and in good working condition.

Procedure: The plastic case that houses the PC components can be cleaned with a lint-free cloth that has been slightly dampened with water. For stubborn stains, add a little household detergent to the cloth. It is recommended that you never use a solvent cleaner on plastics.

Make sure all vents and air holes are hair and lint free by rubbing a cloth over the holes and vents. It is also helpful to take a vacuum around each of the hole, vents, and crevices on the computer. It is safe to use a standard vacuum when cleaning the outside vents of a computer; however, if you need to clean the inside of the computer, use a portable battery powered vacuum to prevent static electricity.

CD-ROM, DVD, and other disc drive cleaning

Why? A dirty CD-ROM drive or other disc drives can cause read errors when reading discs. These read errors could cause software installation issues or issues while running the program.

Procedure: To clean the CD-ROM drive we recommend purchasing a CD-ROM cleaner from your local retailer such as a local Radio Shack. Using a CD-ROM cleaner should sufficiently clean the CD-ROM laser from dust, dirt, and hair.

In addition to cleaning the drive with a special disc designed to clean drives users can also use a cloth dampened with water to clean the tray that ejects from the drive. Make sure however that after the tray has been cleaned that it completely dry before putting the tray back into the drive.

CD and DVD disc cleaning

Why? Dirty CDs can cause read errors or cause CDs to not work at all.

Procedure: Cleaning CDs and DVDs should be done with a cleaning kit but can also be done with a normal clean cotton cloth or shirt. When doing this with a clean cotton cloth or shirt, wipe against the tracks, starting from the middle of the CD or DVD and wiping towards the outer side as shown in the below picture. Never wipe with the tracks; doing so may put more scratches on the disc.

It is recommended when cleaning a CD that water is used. However, if the substance on a CD cannot be removed using water, pure alcohol can also be used.

Additional help: CD-ROM Page

Hard disk drive cleaning

Why? While hard drives cannot be cleaned physically, they can be cleaned with various utilities on the computer to help it run fast and more efficiently. Utilizing these utilities will prevent the hard drive from slowing down.

Procedure: Refer to our basic troubleshooting section for your operating system for steps that can be done to help improve the performance of your computer.

Headphones cleaning

Why? Headphones that are used by multiple people may need to be cleaned frequently to help prevent the spreading of germs and head lice.

Procedure: If the headphones being used are plastic or vinyl, moisten a cloth with warm water and rub the head and earpieces of the headphones. As mentioned earlier in our cleaning tips, it is recommended that if your headphones are being used for a library or school that you do not use any disinfectant or cleaning solvent as users may have allergic reactions to the chemicals they contain.

Headphones that have cushions also have the availability of having the cushions replaced. Replacing these cushions can also help keep the headphones clean.

Finally, in regards to headphones and the spreading of head lice, if multiple students are using your headphones, you should consider having the students use their own headphones, using bags that are placed over the headphones, or having headphones that can be wiped with warm water after each student has used the headphones.

Keyboard cleaning

The below steps are for cleaning a standard desktop keyboard. See the cleaning a laptop keyboard page for steps if you have a laptop.

Dust, dirt, and bacteria

The computer keyboard is often the most germ infected items in your home or office, often it will contain more bacteria than your toilet seat. Cleaning it can help remove any dangerous bacteria. Dirt, dust and hair can also build up causing the keyboard to not function properly.

Procedure: Before cleaning the keyboard first turn off the computer or if you're using a USB keyboard unplug it. Not unplugging the keyboard can result in causing other computer problems as you may press keys that cause the computer to perform a task you don't want it to do.

Many people clean the keyboard by turning it upside down and shaking. A more effective method is to use compressed air. Compressed air is pressurized air contained in a can with a very long nozzle. aim the air between the keys and blow away all of the dust and debris that has gathered there. A vacuum cleaner can also be used, but make sure the keyboard doesn't have loose "pop off" keys that could possibly be sucked up by the vacuum.

If you wish to clean the keyboard more extensively you'll need to remove the keys from the keyboard.

After the dust, dirt, and hair has been removed. Spray a disinfectant onto a cloth or use disinfectant cloths and rub each of the keys on the keyboard. As mentioned in our general cleaning tips, never spray any liquid onto the keyboard.

Substance spilt into the keyboard

If the keyboard has anything spilt into it (e.g. pop, cola, Pepsi, Coke, beer, wine, coffee, milk, etc.), not taking the proper steps can cause the keyboard to be destroyed.

Procedure: Below are a few recommendations to help prevent a keyboard from becoming bad once a substance has been spilt within it.

If anything is spilt onto the keyboard turn the computer off immediately or at the very least disconnect it from the computer. Once done quickly flip the keyboard over helping to prevent the substance from penetrating circuits. While the keyboard is upside down, shake the keyboard over a surface that can be cleaned later. While still upside down, use a cloth to help clean out what can be reached. After cleaned to the best of your ability leave the keyboard upside down for at least one night allowing it to dry. Once dry, continue cleaning the keyboard with any remaining substance.

If after cleaning the keyboard you have keys that stick remove the keys and clean below the keys and the bottom portion of the key.

Finally, if the keyboard still works but remains dirty or sticky before discarding the keyboard as a last resort try washing the keyboard in the dishwasher.

If after doing all the above steps the keyboard does not function properly or at all it's recommended you buy a new keyboard.

LCD cleaning

Why? Dirt, dust, and finger prints can cause the computer screen to be difficult to read.

Procedure: Unlike a computer monitor, the LCD / flat-panel display is not made of glass, therefore requires special cleaning procedures.

When cleaning the LCD screen it is important to remember to not spray any liquids onto the LCD directly, press gently while cleaning, and do not use a paper towel as it may cause the LCD to become scratched.

To clean the LCD screen we recommend that you use a non-rugged microfiber cloth, soft cotton cloth, or Swiffer duster. If a dry cloth does not completely clean the screen, you can apply rubbing alcohol to the cloth and wipe the screen with the damp cloth. Rubbing alcohol is used to clean the LCD before it leaves the factory.

Additional help: LCD help

Monitor cleaning

Why? Dirt, dust, and fingerprints can cause the computer screen to be difficult to read.

Procedure: The glass monitor screen can be cleaned with ordinary household glass cleaner*. Be sure to remove power from the monitor and spray the cleaner onto a lint free-cloth so the fluid doesn't leak into the electrical components inside the monitor. Vacuum off any dust that has settled on top of the monitor, and make sure no books or papers have been placed on the air vents. Obstructed monitor vents can cause the monitor to overheat or even catch on fire.

 We suggest using a cloth dampened with water when cleaning monitor on a screen that is not made of glass or has any anti-glare protection on the screen. Using ordinary household glass cleaner on special screens, especially cleaners with ammonia can remove anti-glare protection or other special surfaces.

Other good cleaning solutions

• Microfiber Towels
• Swiffer Dusters

Motherboard cleaning

Why? Dust and especially particles of cigarette smoke can build up and corrode circuitry causing various problems such as computer lockups

 When inside the computer take the necessary ESD precautions and try to avoid unplugging any cables or other connections.

Procedure: Our recommendation when cleaning the motherboard from dust, dirt, or hair is to use compressed air. When using compressed air, hold it in the up-right position; otherwise, it is possible chemicals may come out of the container that could damage or corrode the Motherboard or other component within the computer. Also, ensure when using compressed air that you always blow the dust or dirt away from the motherboard, or out of the case.

Another good alternative to compressed air is to use a portable battery powered vacuum that can effectively remove the dust, dirt, and hair from the motherboard completely and prevent it from getting trapped within the case. However, do not use a standard electricity powered vacuum as it can cause a lot of static electricity that can damage the computer. When using the vacuum it is vital that you stay a couple inches away from the motherboard and all other components to help prevent contact as well as to help prevent anything from being sucked into the vacuum. Ensure that you do not remove any small components with the vacuum such as jumpers.

 When cleaning the inside of the case also look at any fans or heat sinks. Dust, dirt, and hair collects around these components the most.

Mouse cleaning

Why? A dirty optical-mechanical mouse (mouse with a ball) can cause the mouse to be difficult to move as well as cause strange mouse movement.

Procedure: To clean the rollers of an optical-mechanical mouse, you must first remove the bottom cover of the mouse. To do this, examine the bottom of the mouse to see what direction the mouse cover should be rotated. As you can see in the below illustration, the mouse cover must be moved counter clockwise. Place two fingers on the mouse cover and push the direction of the arrows.

Once the cover has rotated about an inch, rotate the mouse into its normal position, covering the bottom of the mouse with one hand and the bottom should fall off including the mouse ball. If this does not occur, attempt to shake the mouse gently.

Once the bottom cover and the ball are removed, you should be able to see three rollers located within the mouse. Use a cotton swab, finger, or fingernail to remove any substance. Usually, there will be a small line of hair and dirt in the middle of the roller, remove as much as this substance as possible.

Once you have removed as much dirt and hair as possible, place the ball back within the mouse and place the cover back on.

If the mouse still appears to be having the same issue, repeat the above process; if after several attempts the mouse is still having the same issues, it's likely that your mouse has other hardware issues and we recommend that it be replaced.

Note: Cleaning your mouse pad with a damp cloth can also help improve a computer's mouse movement.

Why? To help keep a mouse clean and germ free it can be helpful to clean the mouse.

Procedure: Use a cloth moistened with rubbing alcohol or warm water and rub the surface of the mouse and each of its buttons.

Printer cleaning

Why? Cleaning the outside of a printer can help keep the printer's appearance looking good; and in the case of a printer that is used by many different people, keep the printer clean of germs.

Procedure: First, make sure to turn off the printer before cleaning it. Dampen a cloth with water or rubbing alcohol and wipe the case and each of the buttons or knobs on the printer. As mentioned earlier, never spray any liquid directly onto the printer.

Why? With some printers it may be necessary to clean the inside of the printer to help keep the printer running smoothly.

Procedure: Because of how many different printers there are, steps in cleaning printers, and printer manufacturer policies on cleaning the inside of the printer, we recommend you obtain the printer cleaning steps from your printer manufacturer.

Scanner cleaning

Why? Flatbed scanners commonly become dirty with dust, fingerprints, and hair. When a scanner is dirty, the images may have distortions. 

Procedure: Clean a flatbed scanner's surface by spraying a window cleaner onto a paper towel or cotton cloth and wipe the glass until clean. As mentioned earlier, never spray a liquid directly onto the component.

To clean the outside of the scanner, the same towel or cotton cloth can be used.

Miscellaneous cleaning steps

Below are a listing of miscellaneous computer hardware that is rarely used today, but kept on this page for the few people who are working on older computers and need to clean these devices.

Floppy drive cleaning

Why? Dirty read/write heads on the floppy drive can cause errors during the reading or writing process.

Procedures: The floppy drive can be cleaned two different ways. The first method of cleaning a floppy drive, and our recommended method, is to purchase a kit at your local retail store designed to clean the read/write heads on your floppy drive.

The second method of cleaning the floppy drive is only recommended for experienced computer users. Open the floppy drive casing and physically swab the read/write heads with a lint-free foam swab soaked in pure alcohol, free-on, or trichloroethane. When performing these steps, be extremely careful when cleaning the heads to ensure that you do not lock them out of alignment causing the floppy drive to not work. To help prevent the heads from becoming out of alignment, use a dabbing motion lightly putting the swab on the head and removing it, do not perform a side-to-side motion with the swab.

Palm pilot cleaning

Why? Dirty touch screens can cause difficult navigation.

Procedure: To clean the Palm Pilot Screen, use a soft cloth moistened with rubbing alcohol and rub the screen and the casing of the palm pilot. It is not recommended to use glass cleaner as it could damage plastics over time.

Top 10 keyboard shortcuts everyone should know

Using keyboard shortcuts can greatly increase your productivity, reduce repetitive strain, and help keep you focused. For example, highlighting text with the keyboard and pressing Ctrl + C is much faster than taking your hand from the keyboard, highlighting the text using the mouse, clicking copy from the file menu, and then putting your hand back in place on the keyboard. Below are our top 10 keyboard shortcuts we recommend everyone memorize and use.



Ctrl + C or Ctrl + Insert

Copy the highlighted text or selected item.

Ctrl + V or Shift + Insert

Paste the text or object that's in the clipboard.

Ctrl + Z and Ctrl + Y

Undo any change. For example, if you cut text, pressing this will undo it. This can also often be pressed multiple times to undo multiple changes. Pressing Ctrl + Y would redo the undo.

Ctrl + F

Open the Find in any program. This includes your Internet browser to find text on the current page.

Alt + Tab or Alt + Esc

Quickly switch between open programs moving forward.

 Press Ctrl + Tab to switch between tabs in a program.

 Adding the Shift key to Alt + Tab or Ctrl + Tab will move backwards. For example, if you are pressing Alt + Tab and pass the program you want to switch to, press Alt + Shift + Tab to move backwards to that program.

 Windows Vista and 7 users can also press the Windows Key + Tab to switch through open programs in a full screenshot of the Window.

Ctrl + Back space

Pressing Ctrl + Backspace will delete a full word at a time instead of a single character.

Ctrl + Left arrow / Right arrow

Move the cursor one word at a time instead of one character at a time. If you wanted to highlight one word at a time you can hold down Ctrl + Shift and then press the left or right arrow key to move one word at a time in that direction while highlighting each word.

Ctrl + Home / End

Move the cursor to the beginning or end of a document.

Ctrl + P

Print the page being viewed. For example, the document in Microsoft Word or the web page in your Internet browser.

Page Up / Space bar and Page Down

Pressing either the page up or page down key will move that page one page at a time in that direction. When browsing the Internet pressing the space bar will also move the page down one page at a time. If you press Shift and the Space bar the page will go up a page at a time.